Returns & Exchanges

Due to the perishable nature of our artisanal breads, we cannot accept physical returns, but we are committed to ensuring you enjoy every bite. If your order arrives damaged or incorrect, please reach out within 24 hours of delivery for a full refund or replacement.

Return Process

• 1.
  Inspect Your Delivery

  Examine your bread immediately upon arrival to ensure quality and freshness meet our high standards.

• 2.
  Document the Issue

  Take clear photos of any damaged packaging or incorrect items as these are required for our quality control review.

• 3.
  Contact Support

  Email our team at [email protected] with your order number and the photos within 24 hours of receipt.

• 4.
  Resolution Process

  Our team will review your request and issue a replacement shipment or a refund to your original payment method within 3-5 business days.